The Art and Design of James M-C

Chapter 7 - HGD

Ugh, I read this chapter and one client in particular came to mind when they were talking about bad clients. Fitch Ratings. Fitch has given us at design trust no end of troubles. Every single design was reviewed by three people who all had differing opinions on what the finished work should look like, to the point where they could never agree on anything, esspecially not if they should go ahead and use the work we had done for them. This has gone on now for several years if the horror stories are to be believed. Unfortunately for us, so much of our business currently relies on this one company, that we can't afford to drop them. I doubt David, my boss, would ever drop a client unless they did something truely dispicable to him, like run over all his pets. The point is, we can't get rid of them, so we're stuck doing constant revisions for all eternity, like some designers tartarus.